Why is your PS4 Controller not Charging?


Have you noticed your PS4 controller not charging even though it is plugged into the wall socket or into your console? Is it due to a faulty connection or a faulty wire? How else can I charge my PS4 controller?

There are several options available to check and fix this issue. Here at Game More XP, we got you covered.

Why won’t my PS4 controller turn on or charge?

If you have tried charging your controller through a USB cable or other charging accessory for a good amount of time and it won’t turn on?

The issue could be caused by software, but it could also be hardware, There are a number of reasons as to why it may not work.

You just need to try different solutions, before running off to the store and buying yourself a new one.

Check your system

If you are recharging your DualShock 4 through a USB cable, you need to make sure that your PS4 console is either turned on or is on stand-by mode, as it will not work if your console is turned off.

Photo of lit up PS4 controller on top of PS4 console
WROCLAW, POLAND – 20 MARCH, 2017: Playstation 4 Slim gaming console with Dualshock controller

How long to charge the controller when the battery has no remaining charge?

It will take approximately two hours to fully charge a completely drained controller battery.

If you need more visual confirmation, when the flashing orange light on the top of the controller stops flashing and turns off, then you know that the battery is at max capacity.

Can I use a PS4 controller while charging?

Not only you can play while charging your DualShock 4 remote, but it also will not die on you and cut your gaming short as you will be playing on a wired connection.

If you are worried that the provided 4FT cable is too short, you can always buy a much longer third-party cable that is 10FT or even longer, while making sure that it has a micro-USB connection.

Is it charged? Dead battery. Bad connection via bad cable or ports.

Another perk of playing “wired” is that you won’t have to deal with input lag, as mentioned in my article about gaming mice.

PS4 controller won’t charge with USB

If you are charging using a USB cable, here are a few things that are worth a look:

Testing out your USB cable

To rule out a possible faulty USB cable, you can try charging another one of your controllers using the same cable.

If you see that that second PS4 controller is in fact charging, with the flashing orange light bar, then you know the cable works properly and you can rule it out as the cause of this issue.

Broken micro USB cable
Copyright: artrich

Another possibility is that the USB port of your PS4 console might be damaged, so you may want to try that second USB port, just in case.

Try a different cable

If you have tried the previous solution and it would not charge that second device, then you may want to try with another micro-USB cable.

Check your charging port and try a different one.

If you are currently using the top charging port of your controller, perhaps there is dust or debris preventing it from charging.

To remedy that, you can use a can of compressed air, as used in the article about fixing Nintendo Switch Joy-Con drift.

If that did not work and you think the charging port is the use, as it may look damaged, then alternatively you can use the bottom port of your controller through the use of a charging accessory that can easily be found online or at your local electronics store.

PS4 Controller on Charging Dock

Try a charging station

You can also try using one of those controller charging stations for PS4, which can be plugged directly into a wall socket, removing your console from the equation as a possible root cause.

Resetting to factory default and resyncing

Sometimes, simply resetting your controller and resyncing it with your PS4 console might just do the trick.

Before doing so, hopefully, there is enough juice in your controller to do this procedure.

In order to do so, you will need to locate the small pinhole at the back of your DualShock controller, near the L2 trigger shoulder button.

You can use either a paperclip, a toothpick, a needle, or any other small tool that would fit that reset button.

Press the button for about 5 seconds, then you would want to connect your controller to your console via a USB cable, and then press the “PS” button at the front of the wireless device.

Pinhole on back of PS4 controller

The controller should then light up and be once again paired with your console, provided there was enough power.

Can you leave a PS4 controller on charge?

You can, but it depends on how long.

Leaving it overnight is fine, but if you plan on leaving it plugged in between gaming sessions, which can be days, weeks, or even months, then it may not be such a good idea.

As with any battery-operated device, leaving it plugged in, even though you will have a full charge, will ultimately shorten its lifespan, which means it won’t hold a charge as good as it used to and will need more frequent charging, which can be annoying unless you have a backup controller on standby.

How to maintain healthy battery life for your DualShock 4 controller?

Low battery and full battery. Vector flat illustration
Copyright: prettyvectors

In order to keep your controller functional for longer periods of time, you need to follow some general guidelines, in order for your gamepad to hold a charge. for your long gaming sessions.

As a first rule and as mentioned previously, you cannot leave your PS4 controllers plugged in between usage.

Charge it when it needs to and unplug it when the orange light bar stops blinking.

Make sure your gamepad is stored in a room with ambient temperature ranging between 50°F and 86°F (or 10 °C and 30°C), otherwise you may find your PS4 controller not charging as effectively, which might hurt your controller in the long run.

Also, it is mentioned that completely draining your controller battery, from 0% and charging it back to 100% at least once a year helps it hold its charge better.

Although, if you have been neglecting your remote controller and try to follow these rules afterward, you will not be able to restore it to its former glory. The damage has been done.

As a last resort, get a PS4 controller battery replacement

When nothing seems to be working and you still find your PS4 controller not charging, before throwing it out in the trash or at a local recycling center for old electronics, there is still one option left and that is to change your gamepads battery.

Please note: Changing the battery by yourself will void any warranty on the controller that is still valid.

Obviously, changing the batteries of a PS4 controller is not as simple as changing “AA” batteries from a remote control or other battery-operated devices, but it is simple enough to do it yourself.

All you would need is a replacement battery that can easily be found online. I found mine on an online auction platform.

Please note: Depending on the model number of your controller, or basically a first or newer generation of the controller, the battery model will vary. So make sure to be mindful of this when ordering your replacement battery.

The original battery is 1000mAh, but you can buy a 2000mAh battery for twice the capacity and longer gameplay. Just make sure it is compatible with your controller’s model.

In order to open up your wireless controller, you would need a Phillips head screwdriver #0 to unscrew all four screws at the back of your DualShock 4 and perhaps a small flat head screwdriver.

Once taken out, you can carefully pry open your controller using your hands or a small flat-head, revealing the battery.

You will then have to unplug it, by either pulling the connector or using that small flat-head screwdriver to disconnect it.

You can then swap the battery for the new one and replug it onto the controller’s circuit board.

You will then carefully close it up and re-screw all 4 screws, then you are good to go.

Photo of Battery Pack
Photo of Controller Split Opened
Photo of Battery Disconnected

Just make sure to properly charge it before using it.

Final Thoughts

Hopefully, this article helped you solve the issue of your PS4 controller not charging.

So make sure you follow these tips before throwing away your PS4 wireless controller, thinking it’s no longer good, and before going to the store and buying yourself a new one.

Although if you are looking for an excuse to get a new shiny remote with a fun new color, then go right ahead, but it would be a waste of money and a perfectly good controller, minus the dead battery of course.

So stay fully charged, enjoy, and game on.


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